When you use a call center or sales center do you get upset when they use non native speakers to answer your query?
I wonder if companies who use non native speakers affect their customers view of the company
I know I often think the person I am talking to do not understand me or I did not understand them and worry something has been lost in translation with me getting the short end of the stick.
Is it just me or do others feel the same way.
If you could only choose companies who used native speakers living in your country would you be willing to pay a bit more knowing you are supporting US jobs and gaining a better service