Well, I can tell you folks that I don't think I've ever been more scared in my life. Zoe's American Airlines flight 5553 was due to land in Milwaukee from St.Louis at around 7pm December 18th, yesterday, when as Steve and I were approaching Mitchell Airport, we received a call from her. She was in absolute tears and panic stricken. Her plane was forced to land emergently after only being in the air 5 minutes. There had been a strange "boom" upon take off and soon the cabin began to fill with smoke and they were forced to land with oxygen masks on. Once down, doors popped open and beyond popular belief there are no inflatable slides. Nope, my little girl, along with all the other passengers were trailed off onto the wing and had to jump to the tarmac from the wing. Of course leaving belongings behind. Lucky her cell was in her pocket.
Was AA helpful in any way? NOPE! As soon as Stephen and I got to the airport (we were literally just pulling in when she called), We went straight to the AA counter and asked if they could tell us anything. NOPE! They didn't know a thing. In fact, they were not very sympathetic and asked us to check back a little later and when we did. Guess WHO wasn't at the counter anymore. Not a soul in sight.
The passengers were finally put on another plane once all their belongings had been returned to them. We periodically checked with Zoe over the cell phones as this was all unfolding and do you know that the second plane they put them on actually had seat backs missing from some of the seats. REALLY? Are you kidding? Her plane did finally land safely at approximately 11:45pm. And then we had the pleasure of driving home in a "*ucking" blizzard.
All I can say is "kudos" to the pilot for getting them back down alive. Zoe did injure her knee from the jump off the wing!
Anyone really want to fly American Airlines? This isn't the first time this has happened, even at this airport. And they have the BALLS to charge $15 for the first checked bag and $25 for the second. Take out a mortgage if you have more bags to check. They did nothing for the waiting passengers whose money was still in the first plane while they waited and couldn't go to a vending machine for a drink. Do you think someone could have given them a bottle of water? Three people were carted off in ambulances. WTF?!!!!
Wasn't it just last year that AA was the first airline cited for not properly maintaining and checking their planes? This is absolute BULLSHIT!